In medicine, a diagnosis like IBS can be reassuring. It acknowledges that something is genuinely wrong, even if we can’t pin it down. In organisations, “culture” serves a similar function. It gives leaders and teams a way to talk about hidden dynamics, tensions, and the emotional undercurrents....

An NHS Trust was recently ordered to pay £29,000 in compensation after an employee was repeatedly mocked and called “Darth Vader” by colleagues. The tribunal ruled it wasn't harmless fun. It was exclusion. It was bullying. And it reflected a wider issue within the team’s culture.If you work...

Lessons from the 2022 NHS staff survey results...